(4.5 / 5)10+ Ratings

Coolhaus Reviews

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Overall Rating

4.5
10 Reviews
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About Coolhaus

Coolhaus is an American ice cream company based in Los Angeles, California, founded in 2009 by Natasha Case and Freya Estreller. It is known for its premium and novelty ice cream pints and sandwiches, often with flavors named after architects and architectural movements. Coolhaus operates food trucks, ice cream shops, and distributes its products in grocery stores and online.

Coolhaus Pros & Cons

Pros of Coolhaus:

  • Variety of Flavors: Coolhaus offers a wide range of flavors, including both dairy and non-dairy options, which cater to various dietary needs and preferences.
  • Quality of Ingredients: The brand is known for using high-quality ingredients, resulting in creamy and smooth ice cream.
  • Innovative Offerings: Coolhaus is recognized for its innovative dairy-free ice cream flavors, which are often praised for their natural taste and texture.
  • Customer Service: Customers frequently mention excellent customer service, with helpful staff and a seamless ordering process.
  • Gluten-Free and Vegan Options: Coolhaus provides a variety of gluten-free and vegan options, making it a popular choice for those with dietary restrictions.

Cons of Coolhaus:

  • Flimsy Cones: Some customers have noted that the cones used by Coolhaus can be a bit flimsy and leathery, although this does not detract from the overall taste of the ice cream.
  • Limited Availability: Coolhaus has permanently closed some of its locations, which can be a disappointment for fans of the brand.
  • Price: Some customers have mentioned that the prices for Coolhaus products can be on the higher side, although many feel it is worth the cost for the quality and taste.

Customer ratings by feature

  • Good Value
    4.4
  • Shipping & Delivery
    4.8
  • Price & Quality
    4.5
  • Customer Service
    4.5
  • Return Policy
    4.4

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Coolhaus Customer Reviews (10)

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Callisto Arcuri
Callisto Arcuri
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Jul 13, 2024
Gabrielle Alves
Gabrielle Alves
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Jul 12, 2024
Eðvaldína Grímsdóttir
Eðvaldína Grímsdóttir
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Jul 11, 2024
David Scroggins
David Scroggins
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Jul 10, 2024
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Jul 9, 2024
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Rozalia Lôrinc
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Jul 9, 2024
Christina Hendrix
Christina Hendrix
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Jul 7, 2024
Jürgen Herzog
Jürgen Herzog
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Jul 7, 2024
Jonathan Rosario
Jonathan Rosario
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Jul 6, 2024
Geerten Koekkoek
Geerten Koekkoek
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Jul 6, 2024

Coolhaus Customer’s Q&A

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Coolhaus Features and Benefits

Key Features and Benefits of Coolhaus:

  1. Unique Flavors:

    • Architecture-Inspired Names: Coolhaus offers ice cream sandwiches with unique flavors inspired by architects and architectural movements.
    • Sweet-Meets-Savory Flavors: The company is known for creating innovative, sweet-meets-savory flavors and novelties.

  2. Sustainable and Eco-Friendly:

    • Edible Wrappers: Coolhaus uses edible rice paper wrappers, which are printed with soy-based ink, reducing waste and promoting sustainable eating.
    • Local and Organic Ingredients: The company features local and organic ingredients in their ice cream, emphasizing sustainability.

  3. Diverse Product Line:

    • Dairy-Free and Gluten-Free Options: Coolhaus offers dairy-free and gluten-free ice cream sandwiches, catering to a wide range of dietary needs.
    • Plant-Based Options: The company collaborates with brands like Brave Robot to create chemically identical dairy proteins from microflora, providing plant-based options.

  4. Innovative Packaging:

    • Custom Wrapper Designs: Coolhaus has designed custom wrappers for various brands, showcasing their innovative approach to packaging.

  5. Strong Brand Partnerships:

    • Collaborations with Major Brands: Coolhaus has partnered with brands like Ritz Crackers, Hulu, and French’s Mustard, enhancing their marketing efforts and product offerings.

  6. Socially Conscious Business:

    • Support for Diversity and LGBTQ Rights: The company supports diversity in entrepreneurship and LGBTQ rights, aligning with societal issues.

  7. Efficient Business Model:

    • Adaptation to Covid-19: Coolhaus successfully retooled its business model during the pandemic, switching to full last-mile delivery and leveraging cloud kitchens for efficient operations.

  8. National Reach and Retail Presence:

    • Expansion into Retail: Coolhaus expanded from food trucks to retail partnerships, with products available in over 2,500 Whole Foods stores by 2014.
    • National Grocery Business: The company has been dubbed the ‘Ice cream empire for the millennial market’ by Inc. Magazine, reflecting its national reach and popularity.

Coolhaus Pricing

Coolhaus ice cream sandwiches are available in various sizes and flavors, with prices ranging from 5.2 oz to 12.75 fl oz. Here are some specific prices mentioned:

  • 5.8 fl oz: Most flavors, including Tahitian Vanilla Bean, Chocolate Chip Cookie, Cookies & Cream, Dairy Free, Dirty Mint Chip, and more, are priced at 5.8 fl oz.
  • 8.75 fl oz: Snack size multipacks like Dairy Free Chocolate Chip & Cookie Dough Lyfe Snack Size Sammies and Double Chocolate & Coffee Snack Size Ice Cream Sammies are priced at 8.75 fl oz.
  • 12.75 fl oz: Vanilla Chocolate Chip, Snack Size, Ice Cream Sandwich Multipack is priced at 12.75 fl oz.

Delivery fees start at $3.99 for same-day orders over $35, and service fees vary based on location and the number and types of items in your cart.

Coolhaus FAQs

FAQ

Coolhaus Alternatives

Based on the provided sources, here are some top alternatives to Coolhaus:

  1. Jeni's Ice Creams - Known for its high-quality, unique flavors.
  2. Alec's Ice Cream - Offers a variety of creative and delicious flavors.
  3. trü frü - Provides a range of innovative and tasty ice cream options.
  4. Mauna Loa - Known for its macadamia milk-based, tropical-inspired flavors.
  5. Oatly - Offers oat milk-based ice creams with a focus on allergen-friendly options.
  6. So Delicious - Uses coconut milk, almond milk, and cashew milk bases for its smooth and creamy ice creams.
  7. Haagan Dazs - Enters the vegan market with sophisticated options like Peanut Butter Chocolate Fudge and Chocolate Salted Fudge Truffle.
  8. Trader Joe’s - Offers delicious ice cream sandwiches and a variety of vegan frozen desserts.
  9. Halo Top Dairy-Free - Made with coconut milk and available in low-calorie options.
  10. 365 Whole Foods Market - Known for its non-dairy frozen desserts made without hydrogenated fats or high-fructose corn syrup.

These brands offer a mix of unique flavors, allergen-friendly options, and high-quality ingredients, making them suitable alternatives to Coolhaus.

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