Coolhaus Reviews
(Rated by 10 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Venmo
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 10 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.4
- Shipping & Delivery4.8
- Price & Quality4.5
- Customer Service4.5
- Return Policy4.4
Recent Customer Reviews (10)
Callisto Arcuri
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Gabrielle Alves
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Eðvaldína Grímsdóttir
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David Scroggins
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Lola Lane
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Rozalia Lôrinc
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Christina Hendrix
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Jürgen Herzog
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Jonathan Rosario
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Geerten Koekkoek
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Payment Methods
Accepted Payment Options:
Prices for items on Cool.haus vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Venmo
Payment Process
- Payments can be made online during the checkout process.
- For Coolhaus credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Coolhaus Pros & Cons
Pros
1
Variety of Flavors: Coolhaus offers a wide range of flavors, including both dairy and non-dairy options, which cater to various dietary needs and preferences.
2
Quality of Ingredients: The brand is known for using high-quality ingredients, resulting in creamy and smooth ice cream.
3
Innovative Offerings: Coolhaus is recognized for its innovative dairy-free ice cream flavors, which are often praised for their natural taste and texture.
4
Customer Service: Customers frequently mention excellent customer service, with helpful staff and a seamless ordering process.
5
Gluten-Free and Vegan Options: Coolhaus provides a variety of gluten-free and vegan options, making it a popular choice for those with dietary restrictions.
CONS
1
Flimsy Cones: Some customers have noted that the cones used by Coolhaus can be a bit flimsy and leathery, although this does not detract from the overall taste of the ice cream.
2
Limited Availability: Coolhaus has permanently closed some of its locations, which can be a disappointment for fans of the brand.
3
Price: Some customers have mentioned that the prices for Coolhaus products can be on the higher side, although many feel it is worth the cost for the quality and taste.
Coolhaus Features and Benefits
Features
Variety of Flavors
Offers a wide range of flavors, including both dairy and non-dairy options, catering to various dietary needs and preferences.
Quality of Ingredients
Uses high-quality ingredients, resulting in creamy and smooth ice cream.
Innovative Offerings
Recognized for innovative dairy-free ice cream flavors praised for their natural taste and texture.
Customer Service
Provides excellent customer service with helpful staff and a seamless ordering process.
Gluten-Free and Vegan Options
Provides a variety of gluten-free and vegan options, popular for those with dietary restrictions.
Architecture-Inspired Names
Offers ice cream sandwiches with unique flavors inspired by architects and architectural movements.
Sweet-Meets-Savory Flavors
Creates innovative sweet-meets-savory flavors and novelties.
Edible Wrappers
Uses edible rice paper wrappers printed with soy-based ink, reducing waste and promoting sustainable eating.
Local and Organic Ingredients
Features local and organic ingredients, emphasizing sustainability.
Dairy-Free and Gluten-Free Options
Offers dairy-free and gluten-free ice cream sandwiches, catering to a wide range of dietary needs.
Plant-Based Options
Collaborates with brands like Brave Robot to create chemically identical dairy proteins from microflora, providing plant-based options.
Custom Wrapper Designs
Designs custom wrappers for various brands, showcasing an innovative approach to packaging.
Collaborations with Major Brands
Partners with brands like Ritz Crackers, Hulu, and French’s Mustard, enhancing marketing efforts and product offerings.
Support for Diversity and LGBTQ Rights
Supports diversity in entrepreneurship and LGBTQ rights, aligning with societal issues.
Adaptation to Covid-19
Successfully retooled business model during the pandemic, switching to full last-mile delivery and leveraging cloud kitchens for efficient operations.
Expansion into Retail
Expanded from food trucks to retail partnerships, with products available in over 2,500 Whole Foods stores by 2014.
National Grocery Business
Dubbed the ‘Ice cream empire for the millennial market’ by Inc. Magazine, reflecting national reach and popularity.